Reaching Reluctant Learners: Planning with Backward Design
First is to determine whether training is actually needed.
Step 1: Identify the outcome - what is the point? what should trainees be able to do?
Step 2: Create and Assessment - how will you know they've learned it? What is your time frame for proficiency?
Step 3: Determine necessary skills - what are the current skills? Do you need to make accommodations?
Step 4: Create the Lesson Plan - how will you provide training? Address time, resources, and library culture. Present new material in familiar ways, rather than using new tech to teach new skills.
Step 5: Provide instruction - is it working? How will you adjust your methods as needed?
Step 6: Administer the assessment - did your trainers meet expectations? Is it time to build on their new skills?
Build training on observable outcomes, know when training isn't necessary, and what the limits are.
Turn Fear to Passion
All Learning has an emotional base -Plato Most staff have fear and disinterest as their primary emotions.
Why does it matter? Because it's your job isn't sufficient or motivating, and unmotivated students don't learn.
- Utilize preexisting interests
- Make it easy
- Provide a tangible reward
Embrace silly, laughter is a killer of fear
Adapt the core lesson - LibraryThing instead of Facebook
Show other alternatives - Flickr/Looking into the Past, Twitter/Woofer
Show why the new thing is different and interesting, compare the old and the new to show positive change
"Don't say it's easy, make it easy"
Step-by-step instructions, like Lego, give a space to write user name and password
Stay away from food rewards, something lasting, to feel proud of. Gaining a tech skill cannot be held or admired on a shelf.
Reaching Reluctant Learners - Connecting with the Boomer Learner
- This generation has an ability and willingness to adapt
- Create homework for attendees to complete beforehand so they can explore
- In class, ask people to buddy up (helps allay awkwardness of not understanding)
- Provide a survey for learners to comment on class experience
- Continue to connect to observe their evolving relationship with technology
- Trainees can become tech ambassadors to draw others into the fold
- Really talking about reluctant users
- Holding your breath - it's not natural, you're unable to communicate, you have limited ability and appear life-less - communication is like breathing, it's natural, and we're trying to teach things that should become natural as breathing so they don't have to think about it.
- Show them the benefits, we tend to focus on the tools, not the benefits
- Make it personal - tell them how it will help them in their personal life, connecting with family and friends
- Find a work-related reason - make job easier, faster, better collaboration, expand network withing the field
- Look for a glimmer of interest - any type of interest can take advantage of the tools
- Offer your services - use your knowledge to help them out
- Sneak them in the back door - don't tell them what they're doing, find a reason why they should be doing it, get them using it and don't tell them that it is what they hate
- Work to get these skills to be natural, normal, like breathing